OR- just avoid all the above and just try other ports! There is no connection problem. OR- just avoid all the above and just try other ports!
If the machine says the computer isn't found, then you need to try another port!
If YES to the listing additions, then your computer IS connected to the machine. If it's actually connected to the computer, you SHOULD have a 'Ports' listing pop up (if you didn't before), and clicking on the listing, it SHOULD say something like 'USB serial port COM#', the '#' will be the number assigned to the port you're plugged into. With your laser turned off, go into your device manager, and see if you have a 'Ports-COM & LPT' listing. I'm curious if the computer that's running the new machine has LPT or serial (COM) ports? If I plug the machine into any other USB port, the machine won't connect. In my case, it picked COM3, and it's one of the USB ports on the back of my win7 computer. You just need to find the right USB port number that matches what your machine picked out! All of your USB ports have a COM port number assigned to them.
When you install these Chinese programs, it picks an available COM port# to use. Your machine is considered by your computer to be a 'USB serial port' device. Dave hit on the 'find the machine' issue earlier, when he said 'try another USB port'- have you tried that?
